19 The company shall disclose its general procedures for engaging with Affected Communities and their representatives regarding actual and potential Impacts on them.

(20) The purpose of this disclosure requirement is to provide an understanding of whether and how the company engages Affected Communities, their Legitimate Representatives or Credible proxies as part of its ongoing due diligence process in relation to material actual and potential, positive and/or negative impacts that affect or are likely to affect them, and how the views of Affected Communities are considered in the company's decision-making processes.

21 The company discloses whether and how it incorporates the views of Affected Communities into its decisions or activities to address actual and potential impacts on communities. This includes, where appropriate, an explanation of the following:

22) Where applicable, the company indicates the steps it takes to gain insights into the views of affected communities that may be particularly vulnerable to impacts and/or marginalized, as well as the views of specific groups within affected communities, such as women and girls.

23. where the affected communities are Indigenous peoples, the company also indicates how it considers and respects their particular rights in its approach to stakeholder engagement, including their right to Free, Prior and Informed Consent (FPIC) in relation to:

In particular, where Indigenous peoples are included, the company must also indicate whether and how Indigenous peoples have been consulted on the modalities and parameters of inclusion (e.g. in the design of the agenda, the nature and timeliness of the inclusion).

24. if the company is unable to provide the above required information because it does not have a general process for engaging with Affected Communities, it shall indicate this. It may indicate a timeframe within which it intends to implement such a procedure.

AR 13 The explanation of how the company considers and ensures Indigenous peoples' right to Free, Prior and Informed Consent (FPIC) may include information on procedures for consulting Indigenous peoples with a view to obtaining their Free, Prior and Informed Consent (FPIC). The company shall consider how consultation includes good faith negotiations with affected Indigenous Peoples to obtain their Free, Prior and Informed Consent (FPIC) when the company has impacts on lands, territories or resources customarily owned, occupied or otherwise used by Indigenous Peoples; or relocates them from lands or territories traditionally owned or customarily used by them; or impacts on or exploits their cultural, intellectual, religious and spiritual property.

AR 14. in describing the function or role that has operational responsibility and/or ultimate accountability for such engagement, the company may indicate whether it is a specific role or function or part of a broader role or function and whether capacity building actions have been offered to support staff on inclusion. If there is no such position or function, this may be indicated. This disclosure requirement may also be satisfied by reference to the disclosures made in accordance with ESRS 2 GOV-1 The role of Administrative, management and supervisory bodies.

AR 15 When preparing the disclosures referred to in paragraph 21(b) and (c), the following illustrations may be taken into account:

AR 16 To illustrate how the perspectives of affected communities have influenced specific decisions or activities of the company, the company may provide examples from the current reporting period.

Working with Affected Communities in Humanitarian Logistics

Our Humanitarian Logistics team works in close cooperation with partner organizations and government agencies to understand the needs of Affected Communities and the challenges in providing relief and logistics services. By actively listening to and understanding the concerns of communities, we can better identify their specific needs and incorporate them into our planning. This enables us to tailor our relief efforts to more effectively reach people in all regions of the world.

Collaboration and exchange with local actors helps to establish an inclusive and adaptable logistics system, especially in regions that are struggling with infrastructure problems and basic supply bottlenecks. The responsibility for this engagement lies with the Head of Aid and Support and Government Logistics.

Another approach is to recruit specialists with regional expertise. For example, we have integrated experienced specialists from conflict areas into our local projects in order to develop tailored solutions. The use of these local experts has enabled us to successfully overcome logistical challenges in the provision of aid in conflict-affected areas, working closely with local authorities.